Customer Reviews

"Paul is the best! Thanks for everything. The Taurus is awesome! Very Happy =) PS. Worth the trip from Tennessee!" - Birchel P.

"Best experience in the purchase of a new vehicle ever!! Al is an exceptional sales person. We will be back for service + other vehicles." - Lorelei M.

"Scott Clowers did a great job on not being an overly aggressive Sales Person which matched my personality. He was very knowledgeable about your products + promptly returned my phone calls. He is very organized!" - James S.

"Great experience as always. We have been buying form Mike for 20 years! Great guy =)" - Michele B.

"Jennifer is the best! My husband + I appreciate her, she always takes care of us. I guess that's why we drive an hour to her dealership :) Also just put my mom in a Ford from a GM. Thank you!" - Kerri M.

"Mitchell Glapa was the nicest, kindest, most thorough salesman I've dealt with. He's a good one, hang on to him!!" - Donald J. 

"We love Krug + Jennifer + The Service + Collision Dept! They're the BEST! Keep up the good job!" - William I. 

"Even if I moved out of town, I would come to Krug to buy a car. My friend in Traverse City tell me they don't like the garage there. I tell them to come to Krug Ford in Howell." - Judith G.

"Todd did a nice job on all aspects of the sale. Just as an information point, I had stopped at Bri. Ford the night before to look at a V6 Mustang. After deciding I wanted the GT, I sent my sales associate there an email asking about GT pricing. He responded two days AFTER I was driving my Krug Ford. I.T. is important even for us old guys!" - Mike P. 

"Keeping my business in the community" - Robert P. 

"I went to multiple dealers, Brian (mylin) offered the most "upfront" experience, nothing was done in secrecy. Also, I did not feel forced into my decision. Overall, well done." - Bradley P.

"He (Ken Fansler) was excellent, friendly, honest, personable, no high pressure but answered all questions + didn't rush us." - Richard K 

"This is our 4th car I purchased from Ken and referred my sister and brother in law who purchased twor, also my nephew has purchased or leased on!" - Donald D.

"You are very lucky to have Mr. Dennis Balla for a sales agent - He is very thoughtful and kind and works for his customer" - Barbara C.

"Julie goes above & beyond my expectations everytime I have leased a car, or have had questions. I woud recommend Krug Ford + Julie to anyone." - Cynthia C.

"Very responsive & loyal sales staff, expecially Todd Busick - Love him!!!"  - Catherine C.

"Hoppe is a hard act to follow but Julie did a wonderful job! I love my new explorer! She's a pleasure to deal with! Thank you Julie + Krug Ford!" - Sarah D.

"Krug Ford and Brian have become like family. Above and beyond!!!!" - Elaine B.

"I was completely satisfied with your dealership and look forward to doing more business with you. Many thanks to Paul and Jeff Moon for their help." - Orrin B.

"Happy to support local business. Keep up the good work". - Thomas W.

"Everyone from Scott Pratt to jeff Moon were very helpful and I had a great experience." - Richard O.

"Very easy transfer to a new Ford - am loving it!" - Jane D

"I came to Krug, which is a little farther away than other dealerships, because I heard that they treat you better. I was extreamely pleased with my car buying experience" - Lynne A. 

"Mike was the reason we came to Krug - we had the same offer from a closer dealer, but Mike's friendly approach was far above the other dealer. Next purchase I'm just coming straight to Krug!" - Steve K. 

"This is my 3rd vehicle I have purchased / leased thru Krug. jenny is excellent in her position - extreamly knowledgeable + wonderful to deal with. H*** P*** Dealership is right down the street from my home but as long as I purchase a Ford product, it will be from Jenny + Krug!" - Donna M.

"Julie worked with us to match the best deal we came up with. She was able to locate an incentive that 2 other dealerships couldn't... or wouldn't, but besides that, "People buy form people"... and your guys are good people. (I also thought the Krug Ford / American flag hat was a good touch!)" - David L.

"Paul Wisniewski is a "top-notch" sales rep. I have never felt so at ease with purchase as I did working with Paul. I am definitely a customer for life. Thank you. - Amy P.
Jennifer Olrich is an outstanding sales person + a pleasure to do business with." - Susan M.

Brian Waldo is an excellent, no pressure salesman. He is truly an asset to your dealership! Will refer family and friends to him. - Joseph U.

We were completely satisfied with the service Scott Pratt provided. We would recommend Krug Ford to our family + friends.  - John P.

"Paul Wisniewski is the salesperson of the years in my eyes. There is no one better or kinder than him" - Walter S. 

"We really wanted to find an honest salesperson - We are very tired of getting the run-around from car salesmen. We were thrilled with Scott Cooper. We Love our new FLEX and look forwrd to the next car buying experiance. By the way, please pass our thanks on to Scott. We went to the Fife Lake Inn on our way back from Sleeping Bear Dunes. He was right - great perch dinner! Thanks again!" - Karen O. 

"Paul is the only man I will ever buy a car from. He always exceeds my expectations. THANK YOU PAUL!" - Patrick G.

"I have been a Krug customer since 2002. Me and my household have purchased 6 new vehicles since then. I have gotten to know almost everyone at Krug and feel very comfortable dealing with them" - Larry K. 

"Julie was very professional and informative. I would recommend Krug Ford to everyone!" - Norman K. 

"By far the best car buying expierence I have ever had!" - Michael K. 

"Jennifer is such a good person to deal with" - Arlene D. 

" Brian (Waldo) was very patient with us, when we sat down & tried to figure out what was best for us. We appreciated that." - James M. 

"Scott (Clowers) had all documents ready fto go and was very helpful even after we left and had sync questions! A+ for Scott!" - Toby Lynn 

"Scott Pratt was very good sales person!" - Robert V. 

"Very nice dealership + sales person! Service departmane - EXCELLENT." - Richard P. 

"Very happy with Todd. It wasn't easy for hime I'm sure as I live in Illinois, but he was GREAT." - Rachel V. 

"Scott (Clowers) was great, as was Jeff Moon. I love my fusion and appreciated the process. I expect to contact Scott at the end of my lease." - Richard S. 

"Jenny is why my family buys or cars from Krug" - Thomas S. 

"Very, Very satisfied customer. Scott is great to work with and we have always respected Jeff Moon" - Richard B. 

"Ken was really fantastic. My wife & I are extremely pleased with our new Edge. Krug has our family buisiness forever. Thanks again" - Robert L.

Very happy with new truck. Ford has done a good job keeping up with technology. Truck fits like a glove. Julie did a good job finding this truck for me." - Mark P.

"I was very pleased with Julie as a sales person. She was excellent, very personable and professional!" Connie S. 

I've purchased and leased cars and trucks before but until I started dealing with Paul I would DREAD looking for a new vehicle. Paul is so easy to work with, that I can't wait for my lease to end now!" - David D.

"As a past customer I am familiar Whit Krug, I was very happy with the service and treatment I received from your staff, as in the past I was extremely pleased in dealing with Paul Wisniewski, He was very Helpful in helping me in my selection of the vehicle, as well as the paperwork involved, he definitely is a credit to your dealership.
I would also like to take this opportunity to comment on my experience with Krug Collision Center, in August 2007 I had my 06 Mountaineer repaired there, and I was very happy with eh efficiency and the quality of the work. Matt Burnidge and his staff was a pleasure to do business with." - Frank D. 

"Todd has always provided us with outstanding service" - John B. 

"We've leased a vehicle every two years since 1996, and have worked with Jennifer Olrich since she started. She is fabulous! We love your vehicles!" - Homer G. 

"Scott Cooper is an asset to your organization, very good man!!" - Ronald M. 

"I am very satisfied. Todd Busick made the whole transaction very easy for me. Thank you!" - Lexyann S. 

"Scott Clowers was extremely informative, courteous and attentive! I would recommend his assistance to anyone and everyone. He made car shopping a joy. I appreciate all of his work efforts." - Andrea G. 

"We purchased from Krug because of Scott Clowers and the great work he did for us. Scott asked us the right questions and found us exactly what we wanted." - Kelly G. 

"Dealing with Brian Mylin is a pleasure. We have been customers of Brian's for years, at least 18. He is the consummate sales person, and makes it so convenient for us. I'm very satisfied!" - Mary A. 

"Dennis worked with me all day so I could get right vehicle and complete the purchase all in one day. It was a very pleasant experience." - Julie B. 

"My parents are long time customers of Jenny and she was highly recommended. Her friendliness, knowledge, and care for our satisfaction, and not just another sale, has made this our best dealership experience ever! We will be returning customers." - Kelli W. 

"Steve was really great. A very easy purchase." - Brian M. 

"My husband and I always purchase or lease our cars from Brian Mylin. We are very impressed with the service he provides." - Carol S. 

"We continue to have great service form your people. I have not kept track, but we have put over 15 cars Thew Krug Hilltop." - Carles B. 

Jennifer did a super job, as she had also in the past. A terrific sales person to deal with and very knowledgeable! 

Scott was very courteous and helpful, he made this nervousness that I had about doing this alone alone and fearing I would be taken advantage of go away. He made me feel at ease and confident. Thank you Scott!" - Ann P. 

Excellent service. Paul was willing to put in the time and research that I didn't have to find me a nice car at a good price!" - Gordon H. 

I have been a customer of Todd Busick for many years and will continue to be with the great service he gives before, and after the sale. Krug also has a great service department!" - Jacquelin C. 

We were very happy with everyone and have even just referred you twice to friends of ours!" - Robert M. 

This is our 4th vehicle from Krug and with Dennis Balla, and I'm sure we will be back again. Thank you!" - Michael & Donna Y. 

Brian was very helpful and professional, keep up the great work! Your finance and gen. sales manager helped to get the vehicle we wanted and handled the paperwork very smoothly. Additionally, your service dept. has never failed to take care of any problems that we've had....You should be used as an example of how dealerships should work." - Richard B. 

It is nice to know that there are still sales people that you can trust. Krug is one of the few dealerships that still has honest employees." - Susan B. 

Krug Ford has the best service department of any where we've been. The sales staff is great! Ken Fansler is always there to help us and so friendly and has helped our daughters pick out their cars. We would never go anywhere else. We have also recommended Krug to family and friends. Thank you Krug Ford!" - Gary H. 

I have enjoyed good service plus quality salesmanship at Krug plus will continue to purchase my vehicles from them!" - Joan G. 

This is our 4th vehicle from Krug and with Dennis Balla, and I'm sure we will be back again - Michael & Donna Y.

We are very happy with Brian. He was very professional and helpful. We would recomment him highly. - Thomas P.

Mr Przybylo was very helpful and we will be buying a new vehicle from him shortly. - James S.

Dennis did a great job getting our vehicle ready for us quickly & fixing any problems that came up.
I would definitely purchase another vehicle from Dennis. - Julie B.

Excellent friendly service. - Kenneth W.

Painless transaction, Todd made it effortless. - Chris C.

Very please with the service from everyone. Rick & Julie were wonderful to us. - Christine M.

We loved Scott and everyone. - Patricia S.

I do want to make it known that this was the best car buying experience we have been through.
We love our new car and plan on coming back for our future car buying needs. - Lyndsay & Jason T.

We had a great rapport, and I liked Pauls laid back no pressure, and yet Johnny on the spot attitude.
I don't like to be pressured and it was a pleasure dealing with Paul. - Ann M.

Dennis is great - friendly, knowledgeable & helpful! - Thomas J.

Really liked the way I was treated and how fast they got my truck ready - William H.

About Us   |   Staff   |   Privacy   |    Customer Reviews   |   Map & Hours | Sitemap

Krug Hilltop Ford | 2798 E. Grand River Avenue. Howell, MI 48844 | Phone: 888-617-0440 | Map